Welcome to parc ferme. Your one stop center for detailing products and services!
Our contact information
Email: info@parcferme.us info@parcferme.us
Another option is to Fax us a legible copy of the front and back of your credit card along with the banks contact phone number located on the back of your credit card. Please include the billing address for the card as well. You must contact us via email or phone to inform us of using this option and we will provide a secure fax # for you to use.
These types of security measures are unfortunately necessary in an online environment where it is difficult to check someone's identity. In the physical world, sellers can check someone's credit card and driver's license. In the online world, where simple and effective identification tools do not yet exist, we have to take different precautions. We believe that these safety precautions are in the interest of all our customers.
Billing Timing: **
Your credit card will be billed within 24-36hrs, and charges will show as "parc ferme". You will be billed for the entire order including any taxes and for shipping and/or handling. In the event of a single order being fulfilled by parc ferme in multiple parcels, the total amount billed to you will not exceed the total amount shown at the time of order placement. ** The only time this is different is if it is an international order. International orders require approval of shipping charges before any charges are submitted to your credit card. The customer will have the opportunity to choose Fed Ex International, UPS International, or USPS Express International. All international orders require a signature to ensure protection of both parc ferme and its customers. This is a non negotiable policy. **
Accounting Policy:
There will be a $25.00 fee on all returned checks, per incident. All lawsuit expenses towards collecting bad debts are the buyer's responsibility.
There is an additional $25.00 fee that our bank imposes on us for every returned check, so each returned check to parc ferme will cost you $50.00 extra.
We will absolutely pursue all collections to the fullest extent of the law!
Refund, Returns and Cancellation Policies:
All returns must be within 30 days of the date of invoice. All returned products must be in original, unopened, & resalable condition, identical to the condition that it was received in, with all original documentation, boxes, etc. All returns are subject to a 20% restocking fee. Original shipping fees are not included in the refunded amount. It is the buyers responsibility to cover any shipping and handling fees associated with returned items to parc ferme. Under no circumstance is it assumed that the shipping and handling fees are to be covered by parc ferme.
There are no returns on used parts, closeouts, or special order items. Special order items include, but are not limited to: 5 Gallon and case quantity items. All returns must arrive at the parc ferme office as listed below within 30 days of the date of your original invoice.
Make sure to insure the product when you ship it back to parc ferme. If we receive an item that was damaged, or your package is lost by the Courier, you will receive no credit from parc ferme and you must take up the damage claim with the Courier. You assume all responsibility associated with processing an insurance claim with the Courier you select.
All returns must have an RA (Returned Authorization) number on them or we will refuse the shipment! To get an RA number, call our Returns Dept at 908-509-1750.
Typographical Errors:
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from the supplier or manufacturer. parc ferme reserves the right to refuse or cancel any order placed for product listed at the incorrect price.parc ferme reserves the right to refuse or cancel any such order whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is canceled, Import parc ferme shall immediately issue a credit to your credit card account in the amount of the charge and you will be given the option to purchase the item at the correct price or cancel it.
Substitution:
parc ferme reserves the right to substitute similar product of equal or greater value without prior notice. We typically only substitute without prior notification when the product availability is related to color, for example, when purchasing microfiber towels. Because of their availability from the manufacturer, some colors may or may not be restocked. However, parc ferme WILL ALWAYS substitute microfiber towels with equal or greater value, regardless of color.
Email: info@parcferme.us info@parcferme.us
Shipping Information:
Products are typically shipped within 24 hours of order confirmation. ** See Billing information below
If you are using your credit card, please note that parc ferme can ship only to an address we can verify with your credit card company. If you wish to ship to an address other than your billing address, you must add your shipping address onto your credit card account before we can process your order. To speed up the address verification process we encourage you to add your shipping address to your credit card account before you place your order with us. Failing to do so will result in our inability to verify who you are and your order will be delayed. To add your shipping address please call the customer service number (usually located on the back of your credit card) and speak with a customer service representative. Ask him / her to “add an alternate shipping address to the notes section” of your account. We have found most credit card companies are familiar with this process and can have your shipping address added easily and immediately. Please note that we have found many debit card banks refuse to assist you, their customer. They refuse to add an alternate shipping address to your account, and because of this you will be unable to ship to an address other than your billing address. However, some debit card banks are customer service oriented, so we encourage you to give them a call and ask. Remember, we will not ship your order to an address we can not verify. This is for your protection as a credit card holder!
Products are typically shipped within 24 hours of order confirmation. ** See Billing information below
Another option is to Fax us a legible copy of the front and back of your credit card along with the banks contact phone number located on the back of your credit card. Please include the billing address for the card as well. You must contact us via email or phone to inform us of using this option and we will provide a secure fax # for you to use.
These types of security measures are unfortunately necessary in an online environment where it is difficult to check someone's identity. In the physical world, sellers can check someone's credit card and driver's license. In the online world, where simple and effective identification tools do not yet exist, we have to take different precautions. We believe that these safety precautions are in the interest of all our customers.
Billing Timing: **
Your credit card will be billed within 24-36hrs, and charges will show as "parc ferme". You will be billed for the entire order including any taxes and for shipping and/or handling. In the event of a single order being fulfilled by parc ferme in multiple parcels, the total amount billed to you will not exceed the total amount shown at the time of order placement. ** The only time this is different is if it is an international order. International orders require approval of shipping charges before any charges are submitted to your credit card. The customer will have the opportunity to choose Fed Ex International, UPS International, or USPS Express International. All international orders require a signature to ensure protection of both parc ferme and its customers. This is a non negotiable policy. **
Accounting Policy:
There will be a $25.00 fee on all returned checks, per incident. All lawsuit expenses towards collecting bad debts are the buyer's responsibility.
We will absolutely pursue all collections to the fullest extent of the law!
Refund, Returns and Cancellation Policies:
There are no returns on used parts, closeouts, or special order items. Special order items include, but are not limited to: 5 Gallon and case quantity items. All returns must arrive at the parc ferme office as listed below within 30 days of the date of your original invoice.
Make sure to insure the product when you ship it back to parc ferme. If we receive an item that was damaged, or your package is lost by the Courier, you will receive no credit from parc ferme and you must take up the damage claim with the Courier. You assume all responsibility associated with processing an insurance claim with the Courier you select.
All returns must have an RA (Returned Authorization) number on them or we will refuse the shipment! To get an RA number, call our Returns Dept at 908-509-1750.
Typographical Errors:
Substitution:
parc ferme reserves the right to substitute similar product of equal or greater value without prior notice. We typically only substitute without prior notification when the product availability is related to color, for example, when purchasing microfiber towels. Because of their availability from the manufacturer, some colors may or may not be restocked. However, parc ferme WILL ALWAYS substitute microfiber towels with equal or greater value, regardless of color.
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